Studio Policy
Please read before booking!
By booking with me, you are stating you have read and agree to my pricing and policy.
ATTENTION : My booking site for in-studio appts holds your selected time for 10 minutes once you add it to your cart. If you go back a few minutes later to check out & the appointment is no longer available, please close out your tabs and wait 10 minutes.
Address:
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63 W Main St.
Freehold, NJ 07728
(front building, top floor)
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There is a parking lot provided.
I am currently not handicap accessible (I apologize for any inconvenience).
Cash is preferred, but Card/Tap to Pay is available as well as Venmo. Processing fees will apply to all e-payments.
Retainer Fees Required - Retainer fees go towards your day-of total. All retainer fees are non-refundable and non-transferable to a new date or time no matter how soon after an appointment is made, so please do not leave a retainer fee until you are sure of your services, date, time, and location. Regardless of what any confirmation emails sent from my booking site say, I do not reschedule or transfer retainer fees. I am not accepting walk-ins at this time.
Cancellations & No Shows - To cancel your appointment, please email MomentsBySamMUA@gmail.com. Cancelled appointments will not receive retainer fee refunds. Any "no call no shows" will not be allowed to rebook.
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Confirmation Texts- Confirmation texts are sent out 1 day prior to your scheduled appointment. Please be sure to confirm your appointment. If your appointment is not confirmed, you are at risk of cancellation.
Extra Guest Policy- (this includes parents & family) If you are coming in-studio, any extra guests are limited to the waiting area ONLY. Guests are not to enter the working floor. I do not allow any children in-studio. I do reserve the right to turn away children as guests and refuse services.
15 Minute Grace Period - I understand life happens! I allow a 15 minute grace period at the time of your service. After 15 minutes past your scheduled appointment time, you will be charged an extra $25. Any appointments later than 15 minutes may result in a cancellation with no retainer fee returned (at my discretion).
Come Barefaced - Please come barefaced, with no makeup. If you do not have a good moisturizer, that’s okay! Complete custom skin prep is part of my services.
Allergies - If you have ANY allergies (food, ingredients, animals) you must let me know before your appointment as I may not have time to patch test you. Please leave any allergies in the notes section when booking your appointment.
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Added Fees- Any appointments made before 8am or after 5pm will incur a $50 out of hours fee. To make a before/after hours appointment, please send me an email. Appointments made on national holidays will incur a $50 holiday fee.
You're on camera! Please note that all of my sessions are recorded through a security camera at all times. If you must change clothing at my studio, please do so in the bathroom.
Thanks for understanding!